Your Privacy at 799bd — How We Collect, Use & Protect Your Data

1. Data We Collect & How We Collect It

1.1 Data You Provide Directly

When you register a 799bd account, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide us with personal data that may include:

• Full legal name as it appears on your Bangladesh National Identity Card (NID) or passport
• Date of birth (used to confirm you are aged 18 or above)
• Residential address in Bangladesh (city, district, postcode)
• Active mobile phone number registered in Bangladesh
• Valid email address used to manage your 799bd account
• Copies of identity documents submitted for KYC verification (NID, passport, utility bill, bKash/Nagad account screenshots)
• Communication records, including live chat transcripts and email exchanges with the 799bd support team
• Any other information you voluntarily submit via account forms, survey responses, or support requests

1.2 Data Collected Automatically

When you visit https://799bd.bet or use our platform — including during 799bd Login sessions — certain technical and behavioural data is collected automatically by our systems:

• IP address and approximate geographic location (city/district level, Bangladesh)
• Device type, operating system version, and browser information
• Session timestamps, login frequency, and session duration data
• Pages visited, game titles played, betting markets accessed, and navigation paths within the platform
• Deposit and withdrawal transaction identifiers (not full payment credentials)
• Cookie identifiers and similar tracking technology data (see Section 4 for full details)
• Responsible gaming tool usage data (deposit limits set, session controls activated, self-exclusion history)

1.3 Data Received from Third Parties

799bd may receive supplementary personal data from trusted third-party service providers in the following circumstances:

• From bKash, Nagad, Rocket, Upay, and supported bank partners: transaction confirmation data including sender mobile number/account name and transaction reference codes (used to match deposits and withdrawals to the correct 799bd player account)
• From identity verification service providers: confirmation of NID validity and age verification results
• From fraud detection service providers: risk scoring data used to identify potentially fraudulent account activity
• From game content providers (Evolution Gaming, Ezugi, Pragmatic Play, etc.): game session logs and round results, retained for dispute resolution and audit purposes

2. How We Use Your Personal Data

799bd processes personal data for specific, legitimate purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The following table summarises our key processing activities, the data involved, and the legal basis for each:

2.1 Automated Decision-Making

799bd uses automated systems to assist with fraud detection, responsible gaming intervention triggers, and bonus eligibility assessments. Where an automated process results in a significant decision affecting your account (such as a withdrawal hold or account flag), you have the right to request a manual review by a member of the 799bd compliance team. To request a review, contact support via live chat or at support@799bd.bet.

3. Data Sharing & Third-Party Disclosure

3.1 Service Provider Sharing

To deliver the 799bd platform experience to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, we share limited personal data with the following categories of third-party service providers under strict data processing agreements:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard processing networks — receive transaction data necessary to complete deposits and withdrawals
• Identity verification providers: receive NID/passport data and biometric selfie images solely for the purpose of completing KYC verification on 799bd accounts
• Game content providers: Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and Relax Gaming receive a player session token (not your full identity data) to initiate game sessions and return game results
• Cloud hosting and infrastructure providers: provide the servers and data storage facilities used to operate the 799bd platform, subject to contractual data protection obligations
• Anti-fraud and cybersecurity providers: receive IP addresses and anonymised behavioural signals to assist in detecting fraudulent account activity

3.2 Legal Disclosure

799bd may be required to disclose personal data to competent authorities, regulators, or courts where we receive a legally valid order or request mandating disclosure. In such circumstances, we will disclose only the minimum data required to comply with the legal obligation and, where legally permissible, will notify the affected player of the disclosure.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 799bd's assets, player personal data may be transferred to the acquiring entity as part of the transaction. Registered players will be notified via their registered email address before their personal data becomes subject to a materially different privacy policy as a result of any such transfer.

4. Cookies & Tracking Technologies

The 799bd platform uses cookies and similar client-side tracking technologies to maintain login sessions, remember your preferences, analyse platform usage patterns, and support responsible gaming monitoring systems. By continuing to use https://799bd.bet following your acceptance of this Privacy Policy, you consent to the use of cookies as described below.

4.1 Types of Cookies Used

• Strictly necessary cookies: These cookies are essential for the operation of the 799bd platform. They enable 799bd Login session management, maintain your authenticated state across page navigation, and support security features including CSRF protection. These cookies cannot be disabled without impairing platform functionality.
• Functional cookies: These store your platform preferences, such as preferred language (English), preferred payment method display, and responsible gaming tool settings. They persist across sessions to provide a consistent experience.
• Analytics cookies: These collect anonymised data about how players navigate the 799bd platform — which game categories are most visited, how long sessions last, and which pages have high exit rates. This data is used internally to improve platform usability. No personally identifiable information is included in analytics data.
• Responsible gaming cookies: These cookies track session duration and betting frequency to support the platform's responsible gaming monitoring systems, including reality-check notification triggers.

4.2 Managing Cookies

You may configure your browser to block or delete cookies at any time. Please be aware that disabling strictly necessary cookies will prevent you from completing 799bd Login and accessing the authenticated areas of the platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge. For mobile users in Bangladesh, browser cookie settings are accessible via the browser's Settings menu on both Android and iOS devices.

5. Data Retention & Storage Security

5.1 Retention Periods

799bd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedule applies:

• Active account data (name, contact details, account preferences): retained for the lifetime of the active player account plus 5 years following account closure, to comply with anti-money-laundering record-keeping requirements
• KYC identity documents (NID copies, passport scans, address proof): retained for 5 years following the date of verification, in accordance with financial compliance obligations
• Transaction records (deposit and withdrawal history in ৳ BDT): retained for 7 years following the transaction date for audit and financial compliance purposes
• Game session logs: retained for 2 years following the session date, primarily for dispute resolution purposes
• Customer support communications: retained for 3 years following the closure of each support case
• Marketing consent records: retained for the duration of the marketing relationship plus 1 year following opt-out, as evidence of consent

5.2 Storage Security Measures

All personal data stored by 799bd is protected by a multi-layered security architecture that includes:

• 256-bit SSL/TLS encryption for all data in transit between the player's device and 799bd servers
• AES-256 encryption at rest for sensitive data fields stored in the 799bd database infrastructure
• Strict role-based access controls ensuring that only authorised 799bd personnel can access player personal data, and only to the extent required for their specific job function
• Regular third-party penetration testing and security audits of the 799bd platform infrastructure
• Automated intrusion detection and real-time security monitoring systems operating on Bangladesh Standard Time (BST, UTC+6)

6. Your Rights Over Your Personal Data

As a registered 799bd player, you hold a number of rights with respect to the personal data we hold about you. These rights can be exercised at no cost by contacting the 799bd support team via live chat or email. We aim to respond to all data rights requests within 30 days of receipt.

6.1 Summary of Your Data Rights

• Right of Access: You may request a copy of all personal data 799bd holds about you. We will provide this in a commonly used, machine-readable format (such as PDF or CSV) within 30 days.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. For certain fields (such as your registered name), we may require documentary evidence before making changes.
• Right to Erasure: You may request deletion of your personal data. This right is subject to our legal data retention obligations — we cannot delete data that we are legally required to retain (such as transaction records and KYC documents held for anti-money-laundering compliance). Where erasure is not possible in full, we will explain which data must be retained and for how long.
• Right to Restrict Processing: You may request that we restrict the use of your personal data in specific circumstances — for example, while a data accuracy dispute is being resolved.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interest as the legal basis. You may also withdraw consent for marketing communications at any time.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you may request that we transfer your data to you or to another service provider in a structured, machine-readable format.

6.2 How to Exercise Your Rights

To submit a data rights request, please contact the 799bd Data Protection team through either of the following channels:

• Live Chat: Available 24/7 via the account dashboard following 799bd Login (BST, UTC+6)
• Email: support@799bd.bet — include "Data Rights Request" in the subject line and provide your registered account email and mobile number for identity verification purposes

We will verify your identity before processing any data rights request to ensure that personal data is not disclosed to or acted upon at the request of an unauthorised party.

7. Payment Data & Financial Information

All financial transactions on 799bd are denominated in Bangladeshi Taka (৳ BDT) and are processed via regulated payment service providers. 799bd does not store full payment card numbers, CVV codes, or complete bKash/Nagad account PINs on its own servers. Payment processing is handled by PCI-DSS compliant third-party payment processors.

7.1 What Payment Data 799bd Holds

• The last four digits of a card number (where Visa or Mastercard is used) — used solely for payment method identification purposes
• The registered mobile number associated with a bKash, Nagad, Rocket, or Upay wallet — used to verify payment ownership and match transactions to the correct 799bd account
• Bank account name (not full account number) for Dutch-Bangla Bank, BRAC Bank, and City Bank transfers — used for withdrawal verification
• Transaction reference codes and timestamps for all deposit and withdrawal events — retained for 7 years for financial compliance purposes

7.2 Payment Data Security

Payment data stored by 799bd is encrypted at rest and access is restricted to the 799bd finance team on a strict need-to-know basis. Full card numbers and mobile wallet PINs are never transmitted to or stored by 799bd — these are handled exclusively by the relevant PCI-DSS certified payment service provider's secure environment. Players should never share their bKash PIN, Nagad PIN, or online banking password with anyone, including 799bd support staff, who will never ask for these credentials.

8. Children's Privacy & Age Verification

Age verification is a mandatory step in the 799bd account lifecycle. All players are required to confirm their date of birth during registration and to submit documentary proof of age (Bangladesh NID or passport) as part of the KYC process. Accounts where age verification cannot be completed, or where we have reason to believe the account holder may be under 18, will be suspended pending investigation. If underage use is confirmed, the account will be permanently closed and any deposited funds will be returned to the originating payment method following a compliance review.

799bd recommends the use of parental control software on all shared household devices to prevent minors from accessing gambling platforms. If you share a device with a minor, please ensure your 799bd account is logged out after each session and that your login credentials are not accessible to the minor.

9. Policy Updates & Contact Information

9.1 Changes to This Privacy Policy

799bd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, registered players will be notified via their registered email address and a notice will be displayed on the platform upon their next 799bd Login. The revised policy will be published on this page with an updated effective date. Your continued use of the 799bd platform following the notification of any change constitutes your acceptance of the updated Privacy Policy.

9.2 Relationship to Other 799bd Policies

This Privacy Policy forms part of the complete legal framework governing your use of the 799bd platform, alongside the Terms & Conditions and the Responsible Gaming policy. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a matter related to personal data, this Privacy Policy shall take precedence.

9.3 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 799bd handles your personal data, please contact us through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the account dashboard following a successful 799bd Login (Bangladesh Standard Time, UTC+6)
• Email: support@799bd.bet — include "Privacy Policy Enquiry" in the subject line for fastest routing to the relevant team member
• Platform: https://799bd.bet — all privacy-related communications are handled in English